Policies
order placement
All online orders are processed using the highest security standards in the industry with military grade 2048 bit RSA public/private key pair data encryption and server certificate authentication.
shipping & handling
All orders are processed within 1 business day and shipped via USPS, UPS or Federal Express, unless otherwise requested. Some items are available for pick up in Fairfield County, CT.
international orders
We love our international customers. Well, we love ALL our customers. But please be aware that all orders shipped outside the US may be subject to local customs fees or duties. Cool Cribs does not have information on customs or duties and we are not able to estimate these charges. Please check with the proper local authorities before placing your purchase. Cool Cribs is not responsible for non-paid import taxes, nor will Cool Cribs issue any refunds or exchanges for deliveries that have been refused for nonpayment of import taxes. There are no refunds or exchanges for international orders.
return policy
We hope you are in as much love as whatever you bought as we were in choosing it for you. However, if you are not, please note that returns are taken seven days from ship date and all products must be in original and perfect condition. Please contact us for a Return Authorization Number as returns will not be accepted without this RMA number. For your security, please return your item with an insured courier and hold onto your receipt. Cool Cribs is not responsible for items damaged or lost in transit.
sales tax
All orders shipped to addresses in the state of Connecticut are subject to sales tax.
privacy policy
All information submitted to us is kept confidential. No information is ever sold or shared. We reserve the right to release your information only if required to do so by law.
modifications
We reserve the right to make changes to our website and its content (including prices, descriptions, and inventory) without notification to any user or customer.
All online orders are processed using the highest security standards in the industry with military grade 2048 bit RSA public/private key pair data encryption and server certificate authentication.
shipping & handling
All orders are processed within 1 business day and shipped via USPS, UPS or Federal Express, unless otherwise requested. Some items are available for pick up in Fairfield County, CT.
international orders
We love our international customers. Well, we love ALL our customers. But please be aware that all orders shipped outside the US may be subject to local customs fees or duties. Cool Cribs does not have information on customs or duties and we are not able to estimate these charges. Please check with the proper local authorities before placing your purchase. Cool Cribs is not responsible for non-paid import taxes, nor will Cool Cribs issue any refunds or exchanges for deliveries that have been refused for nonpayment of import taxes. There are no refunds or exchanges for international orders.
return policy
We hope you are in as much love as whatever you bought as we were in choosing it for you. However, if you are not, please note that returns are taken seven days from ship date and all products must be in original and perfect condition. Please contact us for a Return Authorization Number as returns will not be accepted without this RMA number. For your security, please return your item with an insured courier and hold onto your receipt. Cool Cribs is not responsible for items damaged or lost in transit.
sales tax
All orders shipped to addresses in the state of Connecticut are subject to sales tax.
privacy policy
All information submitted to us is kept confidential. No information is ever sold or shared. We reserve the right to release your information only if required to do so by law.
modifications
We reserve the right to make changes to our website and its content (including prices, descriptions, and inventory) without notification to any user or customer.
